Here at SLM Toyota Uckfield we are proud to say that Damian Stevens has now achieved Silver Level in Aftersales.
The Silver Level qualification required lots of hard work and Damian attended four different courses during his studies - Hybrid Advanced, Advanced Customer Handling, Maximising the Value Chain and Warranty Processing. As well as this, he was required to produce a portfolio of evidence which he had to present to the Academy on a chosen topic. It also demonstrated all that he had learnt from the four courses.
Toyota supports the recruitment and selection of new team members by helping us to continue to achieve our demanding business objectives and provide excellent levels of customer service. The Academy is renowned as a Centre of Excellence in automotive training and helps our staff to develop and achieve their very best.
Congratulations Damian from everyone at SLM. We would like to wish him the best of luck in working towards his Gold Level and beyond - he is a great asset to the team!